So maybe you’ve been using our printers for a while now, love our barcode printers, or really dig their standalone applications or emulation capabilities.
- An easy way to calibrate your printer is through the Seagull Driver! Follow these steps to calibrate your printer. Go to Control Panel Devices and Printers. Right click your printer and select printer properties. Go to the tools tab. Click Action Run Calibration. Note for TSC printers: If this doesn’t work you’ll have to use the TSC.
- Today we will show you through this video the best way how to install barcode label designing software (Bartender) and how easily you can design your label o.
Or maybe you’re just beginning to check us out and learn more about our product lines.
Adjust printout position by Seagull driver. How to adjust the print position for the ESC emulation firmware? In order to optimize your browsing experience TSC. 'A TSC printer is found' message will appear in Windows, asking you to install a new printer driver. If Windows does not prompt you, proceed with the install. Place the TSC software CD disk in your PC or laptop's CD drive and then click 'Windows Driver Setup' on the AutoRun screen. The Seagull Driver Wizard is a tool that will install, upgrade, and remove printer drivers. The wizard will launch automatically after the files are extracted during the step above. Note: If the wizard doesn't launch automatically, or you need to run it again, you can launch it manually by navigating to the directory you chose above ('C.
Regardless of your familiarity with TSC, there are a lot of powerful tools TSC printers have that many people don’t know about, but can really simplify your printer operations.
Here are 4 powerful TSC tools you probably don’t know exist – but definitely should:
1) Embedded Webpages
All of our printers have an embedded webpage that you can access using whatever network you use. You can even obtain printer status information remotely. All you need to do is pull the embedded webpage, and you can see the status of that particular printer.
2) HP Web Jetadmin Software & Status Information
Our firmware, TSPL, has populated the printers’ SNMP (Simple Network Management Protocol) fields so that it will work with HP Web Jetadmin software, delivering status information like paper out or other error conditions.
HP Web Jetadmin is an easy-to-face web interface that allows you to install, troubleshoot, and oversee print devices – including TSC’s printers. Many people use HP Web Jetadmin to understand the standards of and monitor all of their printers.
Because our printers are integrated with HP Web Jetadmin, their fields can be used across different subnet masks, which separate IP addresses into network addresses and host addresses.
In many settings, IT departments set up different subnet masks for different wings or floors of their facilities. This often happens in healthcare organizations, where a hospital might have different subnets for each wing.
Right out of the box, our printers can work with HP Web Jetadmin software, be added to a certain subnet mask, and have accessible status information.
3) DiagTool: Printer Analysis & Diagnostic Tool
DiagTool, our printer setup and analysis tool, is available to download on our website. It’s really the go-to place to start with any issue you have.
You can use DiagTool to look at the inner setup of any TSC printer and easily troubleshoot any of our devices. It allows you to see everything that’s going on with the printer(s) themselves.
Here’s an example of how you might use DiagTool in real life:
- Let’s say you’re having trouble with one of our printers, so you call our customer service department.
- Instead of spending a lot of time asking how your printer is set up, what driver you’re using, etc., we’ll direct you to one of two websites: showmypc.com or www.teamviewer.com. That way, we can offer remote support and access programs.
- After you log on to one of these websites, we’ll ask you to share your PC with us.
- Then we’ll enter in a code, log in to your computer, and with your permission, simply take over from there.
- Once we’re looking at your computer and the printer itself, we’ll go to our website and download DiagTool. It’s only 1 megabyte in size, no log-in is needed, and is usually downloaded in about 30 seconds.
- By using DiagTool, we’ll find the printer and look at any information you can think of – its speed, width of paper, heat tables, and much more.
- Then, by remotely calibrating the printers, the support call is usually trimmed down from 30 minutes to 1 minute.
Overall, DiagTool is a very powerful, quick, and time-serving tool that can be downloaded at any time.
4) TCF Config: Another Layer onto Firmware
We have a configuration tool that can give each printer its own proprietary default settings: TCF Config. Basically, this is just another layer onto your firmware that works with all kinds of configurations.
With TCF Config, we can modify what printer defaults are, set certain settings, and tell printers to ignore certain commands.
Why is TCF Config important?
Well, all printers are programmed with their own defaults.
Manufacturers essentially make a lot of assumptions about their printers and how they’ll be used – for instance, assuming that they’ll be running 4-6″ labels, setting up the default speed to 8 inch per sessions, or even assuming what the gap detection will be.
What happens is that these printers go out into the real world and wind up printing on different materials with different requirements for heat settings, speeds, or the type of ribbon that’s used.
By using TCF Config, you can reset your printers to the actual defaults that you need, lock certain speeds, and overall, ensure that your printers will print correctly. If desired, you can even reset the printers back to their original factory settings.
Note regarding TCF Config: TSC will have control over all of the creation and distribution of the TCF Config tool for management purposes.
These are just some of the tools that our printers have – and much more are definitely coming!
Did you know these tools existed? Have you used them at all in your operations? What’s your favorite tool? Let us know!
OIT at Duke
E-mail and Calendar
Digital Fax Service
Fuqua IT Security Policies
Communication & Scheduling Tool
Working with the Fuqua Events Calendar
TSC Contact Information
Keller Center West: W134
URGENT after-hours support (919) 660-7878, press 1
URGENT in-classroom support (919) 660-7979
Fuqua Server Maintenance
Fuqua IT reserves 12am-6am EST every Wednesday for network and system maintenance.
During this time frame, Fuqua's IT services and network may not be available.
General AV needs, advance plans for events
Duke OIT Help Desk
24 hours/day, 5 days/week
Sun. 7pm - Fri. 5pm (EST)
Fuqua School of Business
Printing with ePrint - for Students
The ePrint system enables you to print from your own computer to print stations distributed throughout Fuqua.
Getting StartedDownload and install the free software and then use ePrint as often as you like.
- ePrint software for Mac
- (students must reboot Mac devices in order for ePrint software to function properly)
Note: After installing the ePrint software for your Mac, you will need to run a Software Update on your laptop in order to get the latest Ricoh and Xerox print drivers from Apple.
Common install issues:
- The download is provided in a ZIP file, make sure that you uncompress the ZIP file first.
- Installing and printing to Fuqua ePrint requires connectivity to the FUQUA wifi
- If off campus when running the installer, connect to the VPN before clicking install.
- On Mac: Right-click (Control+Click) the installer file and select Open from the dropdown menu.
- Duke NetID password is not synched with Fuqua NetID. Failing to install Fuqua ePrint may be an indication that you have not synched your Duke NetID and Fuqua NetID accounts. Please review the following link for instructions to synchronize both accounts with the same password: Duke NetID and Fuqua NetID Password Sync
Printing on ePrint
Instructions for installing Fuqua ePrint on your laptop
Duplexing - Printing on both sides
Duplexing your print job saves paper by printing on both sides of the sheet. The default for printing from your Mac is to print on both sides. We've run into some issues getting this to be the default for Windows users. In order to set the duplexing as the default on Windows, please follow these directions.
Black/white printing is free subject to a quota system. The standard Fuqua printing fee is $0.04 per printed page. Fuqua has provide you with a $55 quota per 6 month period. You are allocated your first $55 on January 1st and your second on July 1st. Any extra funds in your Fuqua quota do not roll over into the next 6 month period. If you have used up your $55 quota before the next period begins you will be charged the $0.04 fee to your DukeCard Flexible Spending Account (FLEX).
As of the summer of 2014 Fuqua now has color printing available to students. Color printing is not free. The Ricoh printer in the Fox Center will allow you to copy, print, and scan in color. On this machine it costs $0.15 per page for color prints, $0.06 per page for black & white prints, and $0.02 to scan to email. These costs are charged to your DukeCard FLEX account. You must have a current available balance on your FLEX account to cover the charges. When printing to the color printer you will select the ePrint_Color_Fuqua print queue and proceed to print like normal.
Tsc Printer Driver Da210
Please keep these guidelines in mind when using ePrint
- Do not use printers as copiers. If you need multiple copies of a document, photocopy it
- Recycle unwanted paper. There should be recycling bins by most printers
- Send each print job only once. ePrint Reprint (see below) gives you the opportunity to retrieve an older job from the print queue again
- Save paper (and money) by printing on both sides of every sheet
- Monitor your ePrint quota throughout the year
Reprinting on ePrint
The ePrint Distributed Printing System allows you to print a job again without running back to your computer. After you retrieve your job at a print station, the job goes back into the print queue for 15 minutes. If you need to reprint the job within that timeframe, just swipe your DukeCard at any station and choose the job out of the list of available jobs in your print queue.
Student Printer Locations at Fuqua
Tsc Printer Driver Windows 10
Printers available for student printing can be found here: Student Printer Map.
Printing to ePrint Outside of Fuqua
The Fuqua ePrint driver will only print to Fuqua printers. If you are in other areas on Duke’s campus where ePrint is used such as the Bryan Center and Perkins Library, please install the OIT ePrint driver at the following links:
Note: You will not need to uninstall the Fuqua ePrinter drivers like OIT's guide suggests
Network Printers - for Faculty and Staff
In order to print from your laptop simply connect to the wireless network named 'FUQUA' and follow the directions below.
Tsc Printer Driver Download
- From the Start menu select the search field and type the following server address:
- Press Enter
- When prompted for credentials type in the following:
- Username: FUQUANetID
- Password: Your NetID password
- Locate and double-click the printer name to install the drivers and add the printer.
- You'll be adding the printers in your area via IP address.
- Please contact the Help Desk at 919-660-7878 to get the IP address and model number for the printers you would like to add.